Plank Road Fireplace & Stove Shop Frequently Asked Questions
Free Quotes | No Subcontractors | 5-Year Installation Warranty
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No Subcontractors
5-Year Installation Warranty
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Learn More About Plank Road Fireplace & Stove Shop
Have a question about the fireplace and stove products we offer? We have the answer! Check out our FAQs below to learn more about our company and services.
- Can I install my fireplace or stove myself?
It is not recommended. Many manufacturers will void all or part of the product warranty if the unit is not professionally installed. Many insurance companies require professional installation in order to be covered under homeowner's insurance. So if you're looking for professional installation on the best pellet stove in Syracuse, NY, come to Plank Road Fireplace & Stove Shop today!
- Do I need a building permit?
That varies from town to town depending on what work is being done. It is the customer's responsibility to get it if a building permit is required. So if you're interested in a backyard fire pit in Syracuse, NY, make sure to look into the permits for your specific neighborhood before installation begins.
- How much will I save on my heating bill?
There are many factors involved in how much savings the average homeowner will see in their heating bill. The feedback we have indicates that most people can save 15 to 40% on natural gas. Other fuels have the potential to save even more. If you're looking to save on your heating bill and you want the best pellet stove in Syracuse, NY, come visit us today!
- Can I use this in place of a fireplace?
A hearth appliance is not intended to replace a furnace. They are intended as supplementary heaters. That being said, we do have many customers that can and do heat their entire home with a fireplace or stove. Come visit us today to see your options for the best electric fireplace in Syracuse, NY. We look forward to your visit!
- Are fireplaces and stoves safe?
Yes, provided they are installed properly. All of the products we sell are UL listed and tested to be safe when installed to manufacturers' specifications. An improper installation has the potential for dire consequences. This is why we recommend that all hearth products be professionally installed and inspected by code enforcement if required. Contact us today for the installation of your fireplace, and if you want the best electric fireplace in Syracuse, NY, visit us today.
- What is the difference between a fireplace and a fireplace insert?
A fireplace insert replaces the existing fireplace to change the method of heating. From wood to gas or vice versa. So if you want to switch your fireplace to the best pellet stove in Syracuse, NY, we can help you!
- Does the stove and fireplace need to be on an outside wall?
It is preferred but not required. Oftentimes, we can vent it to an exterior wall or the roof. Make sure to speak to us about your installation options when you stop in to see your options for the best electric fireplace in Syracuse, NY.
- Can I leave my firepit exposed outdoors year around?
Yes, but it is recommended to cover it when it is not in use to protect it and make it last longer. For more information about the proper care for your backyard fire pit in Syracuse, NY, come visit us today!
- Can you create custom firepits?
Yes, we offer both DIY kits and complete custom installations. If you want to have the best fire pit in Syracuse, NY, we can help you get exactly what you're looking for!
- Can my grill be natural gas or propane?
Yes, it will need to be converted however we offer a conversion kit with each unit. So if you want the best propane fire pit in Syracuse, NY, you can contact us and we can help.
